Digital Online Pharmacy

In the rapidly evolving medical market, local pharmacies faced the challenge of limited online presence. The lack of convenient digital solutions forced patients to waste valuable time calling or visiting pharmacies in person to check medication availability, especially for prescription drugs. At the same time, strict Polish pharmaceutical regulations prohibited standard online drug sales. Therefore, the client needed an application that complied with regulations while simplifying the purchasing process and increasing the digital competitiveness of local pharmacies.

The goal of this case study is to demonstrate how creating an intuitive medication reservation app led to increased sales, improved customer service, and strengthened the market position of pharmacies.

Proposed Solution

The team proposed a mobile application built with Flutter, allowing for a single codebase to be used across both Android and iOS platforms. The backend was developed using Java Spring, ensuring stability and seamless integration with the electronic prescription (e-prescription) system and internal pharmacy inventory systems. Additionally, an admin panel built with React enabled pharmacies to efficiently manage reservations, inventory, and real-time product updates.

The entire solution was deployed in the Microsoft Azure cloud, ensuring high availability, data security, and scalability. The UX/UI design process focused on intuitiveness and ease of use, while the reservation model was fully verified for regulatory compliance.

Users gained the ability to instantly check the availability of both prescription and over-the-counter (OTC) medications without leaving their homes. After making a reservation, they simply needed to visit the selected pharmacy to pick up their prepared order.